Privacy Policy qs88 —
Your Data Is Safe with Us

1 Introduction

Welcome to the qs88 Privacy Policy. This document explains how qs88 ("we", "the platform", or "qs88") collects, uses, stores, and protects your personal information when you register for and use our services.

Qs88 is an online gaming platform that operates with full transparency and accountability. We understand that your trust in our platform depends not only on the quality of games we offer, but also on how we handle the personal information you entrust to us.

This Privacy Policy applies to all QS88 services including the official website at qs88.ng, the mobile app and all customer support channels. By using any QS88 service, you agree to the terms stated in this policy. If you do not agree, please discontinue use of the platform and contact us to request data deletion.

2 Data We Collect

Qs88 collects your personal data through various means as you interact with our platform. The types of data we collect are as follows:

We may also receive data about you from third parties such as identity verification providers, financial institutions and fraud prevention agencies — solely to ensure platform security and meet regulatory requirements.

3 How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. QS88 does not use your data for any purpose beyond what is stated below:

• Account management — Creates, verifies, and maintains your QS88 account, including secure registration and login processing.
• Payment processing — Processes deposits and withdrawals via FPX, DuitNow, Touch 'n Go eWallet, Boost, and other supported payment channels.
• KYC and AML compliance — Verifies your identity and fulfils legal requirements related to anti-money laundering (AML) and counter-terrorism financing.
• Platform security — Detects and prevents fraud, unauthorised access, account abuse, and other illicit activities.
• Service improvement — Analyses usage patterns to improve user experience, develop new features, and optimise platform performance.
• Service communications — Sends important notifications relating to your account, transactions, system updates, and security information.
• Marketing (with consent) — Sends promotional offers, bonuses, and updates on new games — only where you have given your consent.
• Responsible gaming — Monitors gambling patterns to identify signs of problem gambling and provide appropriate assistance in line with our responsible gaming commitment.

4 Data Sharing

Qs88 does not sell or trade your personal data. However, in certain circumstances, we may need to share data with selected third parties:

• Payment providers — Banking institutions, e-wallet providers, and payment processors involved in handling your financial transactions. All such providers are bound by strict data protection agreements.
• Identity verification providers — Third-party services used to carry out KYC checks and fraud prevention. Data is shared solely for verification purposes.
• Technology infrastructure providers — Cloud and hosting service providers that support the technical operations of the QS88 platform. All such providers comply with industry security standards.
• Regulatory authorities — Government agencies or regulatory bodies that lawfully require access to specific data based on binding legal obligations.
• Business partners — Game software providers and Live Casino platform providers that supply content on QS88. Data is shared on a limited basis and strictly within the defined scope.

All third parties receiving data from QS88 are required to comply with data protection standards equivalent to or stricter than this policy. We do not permit them to use your data for any purpose other than the services they provide to QS88.

5 Data Security

Qs88 continually invests in security infrastructure to ensure your personal data remains protected at all times. The key security measures we employ are as follows:

• 256-bit SSL encryption — All communications between your browser and QS88 servers are fully encrypted using the latest TLS protocols.
• Data-at-rest encryption — Sensitive data stored in our databases, including financial information and identity details, is encrypted using AES-256 algorithms.
• Role-based access control — Only staff with a legitimate business need and specific authorisation may access members' personal data. All access is logged and continuously monitored.
• Regular security audits — The QS88 platform undergoes regular penetration testing and security audits by independent third parties to identify and address any vulnerabilities.
• Two-factor authentication (2FA) — QS88 supports and encourages the use of two-factor authentication for all member accounts to add an extra layer of security.
• Real-time threat monitoring — Our systems are equipped with 24/7 threat detection technology to identify and respond to suspicious activity immediately.

6 Cookies & Tracking Technologies

Qs88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies — Required for core platform functions such as login authentication and session management. These cookies cannot be disabled without affecting your use of the platform.
• Performance Cookies — Collects information on how you use the platform to help us improve user experience. All data is collected anonymously.
• Functional Cookies — Saves your preferences such as language, display settings, and login details for a smoother return experience.
• Analytics cookies — Used to understand overall platform traffic patterns and usage. This information helps us make better development decisions.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality and user experience of the QS88 platform.

7 Your Rights

As a qs88 member and owner of your personal data, you have the following rights guaranteed by qs88:

• Right of access — You have the right to request a copy of all personal data we hold about you at any time.
• Right to rectification — If any data we hold about you is inaccurate or out of date, you have the right to request an immediate correction.
• Right to erasure — You may request the deletion of your personal data, subject to legal obligations requiring us to retain certain records.
• Right to restriction of processing — In certain circumstances, you may request that we restrict how we process your data.
• Right to data portability — You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
• Right to object — You may object to the processing of your data for direct marketing purposes at any time, and we will honour that request immediately.

To exercise any of the above rights, contact the QS88 support team via Live Chat or our support email. We will process your request within 30 business days.

8 Children's Data

The qs88 platform is strictly for adults aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

If we discover that a minor's data has been collected inadvertently, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered on qs88 without authorisation are urged to contact us immediately via Live Chat.

9 Cross-Border Data Transfers

In operating a globally scaled platform, your personal data may be transferred to and stored on servers located outside Malaysia. QS88 ensures that all cross-border data transfers are carried out with adequate safeguards.

The safeguards we apply for cross-border data transfers include:

• Binding Data Processing Agreements with all overseas service providers.
• Ensuring the recipient country maintains an equivalent level of data protection, or applying recognised safeguards such as Standard Contractual Clauses.
• Regular audits of the security practices of international service providers that handle QS88 data.

10 Data Retention Period

Qs88 retains your personal data only for as long as it is necessary for the purposes stated in this policy, or as required by applicable laws and regulations. Our data retention guidelines are as follows:

• Active account data — Retained for the duration that your QS88 account remains active.
• Closed account data — Retained for a minimum of 5 years following account closure to meet regulatory and legal requirements.
• Financial transaction records — Retained for 7 years in accordance with legal requirements related to financial reporting and AML.
• Support communication logs — Retained for 2 years for reference and dispute resolution purposes.
• Anonymous analytics data — May be retained indefinitely as it contains no personally identifiable information.

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.

11 Policy Amendments

Qs88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any significant amendments will be communicated to members via registered email or an in-platform notice at least 14 days before taking effect.

The "Last Updated" date at the top of this page will be updated whenever amendments are made. We encourage you to review this page periodically. Your continued use of the QS88 platform after any amendments take effect constitutes your acceptance of the revised terms.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by qs88, please contact us through the following channels:

• Live Chat — Available 24 hours a day, 7 days a week, directly within the QS88 platform. The fastest way to get an immediate response.
• Data Protection Email — [email protected] (response time within 5 business days for privacy-related requests).

For formal requests relating to privacy rights — such as data access, correction, or deletion — please clearly state the type of request and provide sufficient information for us to verify your identity before processing.

Qs88 is committed to addressing all privacy-related enquiries with seriousness, professionalism, and within a reasonable timeframe to ensure your privacy rights are always upheld.